ZOLA Mental Health, LLC

Effective Date: 12/12/2025

At ZOLA Mental Health, your privacy matters. This Notice of Privacy Practices explains how your protected health information (PHI) may be used and disclosed, and how you can access your information. Please review it carefully.

Our Commitment to Your Privacy

ZOLA Mental Health is committed to protecting the privacy and confidentiality of your personal health information. We are required by law to maintain the privacy of your PHI and to provide you with this notice describing our legal duties and privacy practices.

How Your Information May Be Used

Your protected health information may be used or shared for the following purposes:

Treatment

Information may be shared to provide, coordinate, or manage your mental health care. This may include consultation with other healthcare providers involved in your care, when appropriate and permitted by law.

Payment

Information may be used to obtain payment for services, including billing insurance companies, verifying benefits, or collecting fees.

Healthcare Operations

Information may be used for practice operations such as scheduling, quality improvement, training, or compliance activities.

Other Permitted Uses

We may disclose information when required by law, including:

  • Situations involving risk of serious harm to you or others

  • Suspected abuse or neglect

  • Court orders or legal requirements

  • Public health or safety concerns

Only the minimum necessary information will be shared.

Uses Requiring Your Written Authorization

Any use or disclosure of your PHI not described above will require your writtenauthorization. You may revoke this authorization at any time, in writing, except to the extent action has already been taken.

Your Rights Regarding Your Information

You have the right to:

  • Request access to your medical record

  • Request corrections to your record

  • Request restrictions on certain uses or disclosures

  • Request confidential communications

  • Receive a copy of this Notice

  • File a complaint if you believe your privacy rights have been violated

You will not be retaliated against for filing a complaint.

Communication & Email

ZOLA Mental Health uses HIPAA-compliant systems to protect your privacy. Email communication is used for scheduling and coordination of care and is not appropriate for emergencies. While reasonable safeguards are in place, email carries some inherent risk.

Our Responsibilities

We are required by law to:

  • Maintain the privacy of your PHI

  • Provide you with this Notice

  • Follow the terms of this Notice

  • Notify you if a breach of unsecured PHI occurs

Changes to This Notice

ZOLA Mental Health reserves the right to change this Notice. Any changes will apply to all information we maintain and will be posted on our website.

Questions or Concerns

If you have questions about this Notice or your privacy rights, please contact:

ZOLA Mental Health, LLC
📧 info@zolamentalhealth.com
🌐 www.zolamentalhealth.com

You may also file a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.