Effective Date: December 7, 2025

At ZOLA Mental Health, LLC, your privacy matters. We are committed to creating a safe, respectful, and trustworthy experience—both in therapy and when you visit our website. This Privacy Policy explains, in plain language, how information is collected and used when you interact with our website.

Who We Are

ZOLA Mental Health, LLC provides outpatient mental health and substance use counseling services. Our website is designed to share information about our services and to help visitors contact or schedule with us. It is not intended to provide therapy or emergency support.

Information We May Collect

When you visit or use our website, we may collect limited personal information, including:

  • Your name

  • Email address

  • Phone number

  • Information you choose to share through a contact or scheduling form

  • Basic website usage data (such as IP address, browser type, or pages visited)

You are not required to share personal information to browse the website.

How We Use Your Information

Information collected through this website may be used to:

  • Respond to inquiries or messages you send us

  • Help you request services or schedule an appointment

  • Improve website functionality and user experience

  • Maintain website security

We do not sell, rent, or trade your personal information.

Important HIPAA & Communication Notice

While ZOLA Mental Health is a HIPAA-covered healthcare provider, this website is not intended for secure or confidential clinical communication.

Please note:

  • Contact forms, email links, and online inquiries are not guaranteed to be HIPAA-secure

  • This website should not be used to share sensitive personal or clinical information

  • No therapeutic relationship is created through use of this website

Clients will receive our separate Notice of Privacy Practices outlining HIPAA protections once services begin.

Scheduling & Third-Party Services

We may use trusted third-party services to support this website, such as:

  • Website hosting (e.g., Squarespace)

  • Online scheduling or billing platforms (e.g., Headway or other practice management systems)

  • Analytics tools to understand general website traffic

These providers have their own privacy policies and security practices. We only work with services we believe meet appropriate privacy standards.

Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Help the site function properly

  • Understand how visitors interact with the site

You can choose to disable cookies through your browser settings, though some features of the site may not work as intended.

Children’s Privacy

This website is intended for adults seeking therapy services. We do not knowingly collect personal information from children under the age of 13.

Your Choices & Rights

You may:

  • Request to see, update, or delete personal information you submitted through the website

  • Contact us with questions about privacy or data use

Please note that website communications are separate from your clinical record.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

ZOLA Mental Health, LLC
Email: info@zolamentalhealth.com